APPOINTMENT & BOOKING POLICIES

I truly value every client who chooses to book with me, and I do my best to provide each person with dedicated, one-on-one time. Because appointments can reserve anywhere from 1–3+ hours of my schedule, I ask that you please review the policies below before booking.

By booking an appointment with A.K. Microblading Studio, you acknowledge and agree to these policies. 

Please arrive on time for your scheduled appointment. A 15-minute grace period is allowed. Arriving late reduces the time reserved for your service and may affect what can be completed.

If you arrive more than 15 minutes late, your service may be shortened, modified, rescheduled, or canceled depending on the amount of time remaining and the service scheduled. 

If your service is shortened You may still be responsible for the full price of the service originally booked.

If I am able to accommodate your late arrival by extending your appointment beyond the time originally reserved, an additional fee may be charged based on the extra time required. Extended appointment time is not guaranteed and will only be offered when my schedule allows.

Arriving significantly late or arriving too late to safely complete the scheduled service may be treated as a late cancellation/no-show, and applicable cancellation fees may be charged to the authorized card on file.

Please arrive with clean, makeup-free brows, eyes, and lashes when applicable. Additional cleaning or preparation required at the appointment will reduce the time available for your service. If you prefer to have your lashes cleaned professionally, simply add a Lash Bath when booking so time can be set aside for it. 

Guests: Please come alone to your appointment unless prior approval has been given. I reserve the right to refuse or discontinue service when studio policies are not followed.. 

All appointments require either a non-refundable booking deposit or prepayment of the service in full, depending on the payment option selected at booking.

A valid credit or debit card must remain securely on file for the appointment or any future booking. The appointment is not considered fully secured until the required deposit has been paid and a valid payment method has been provided.

The booking deposit is applied toward the scheduled service. Any remaining balance is due at the time of the appointment.

All booking deposits are non-refundable. Payments for completed services are final and non-refundable. Prepayments are also subject to the studio's rescheduling policies.

Appointment time is reserved specifically for you. By booking, you acknowledge that significant time is blocked from the studio's schedule and cannot always be replaced when an appointment is canceled, rescheduled, missed, or significantly delayed.

When a card has been authorized and placed on file, A.K. Microblading Studio may charge that payment method for applicable cancellation, no-show, late-arrival, or other fees owed under the policies agreed to at booking.

Applicable cancellation or no show charges may be processed without the client being physically present.

A declined, expired, locked, removed, or otherwise unusable card does not eliminate an outstanding balance. Any balance owed must be paid before another appointment may be scheduled or completed. 

ACCIDENTAL or MISTAKEN BOOKINGS

Please note that all bookings are considered final.  I do not offer refunds for accidental bookings.  All service details, pricing, and policies are clearly listed for  your review before booking an appointment.  It is the client’s responsibility  to read and understand the information provided before booking.          

Accidental or mistaken bookings are also non-refundable. Clients are responsible for reviewing the service, date, time, location, price, and booking details before completing a reservation.

Payment Methods
Although cash is preferred, I accept Zelle and all major credit card issuers. There will be credit card processing fees. Please try to pay in cash to avoid fees. 

*Prices  and  services  are subject  to  change  at  anytime 

I understand that life happens, and sometimes plans need to change. I simply ask that you give as much notice as possible so I have an opportunity to offer that appointment time to another client.

A minimum of 48 hours’ notice is required to reschedule an appointment. If at least 48 hours’ notice is provided, your deposit or prepayment may be transferred to a new appointment one time.

Any additional reschedule requests are at the discretion of A.K. Microblading Studio. If another transfer is not approved, the original deposit or prepayment will be forfeited and a new deposit or prepayment will be required to book another appointment.

If you choose to cancel your appointment rather than reschedule, your deposit or prepayment is non-refundable regardless of how much notice is given.

Rescheduling less than 48 hours before the scheduled appointment is considered a late reschedule and is subject to the cancellation policy and applicable charges.

Rescheduling requests made less than 48 hours of the scheduled appointment may result in forfeiture of the deposit and the remaining balance of the scheduled service being charged to the authorized card on file.

Same-day cancellations, same-day rescheduling requests, and no-shows may be charged up to 100% of the scheduled service price.

Granting an exception once does not waive the policy for future appointments.

To cancel or  request a reschedule, you must contact the studio directly by text or phone. 

Social media messages, comments, or waitlist activity are not considered valid cancellation or rescheduling notice unless specifically acknowledged by the studio.

Same-day cancellations, same-day rescheduling requests, or failure to arrive for your appointment may result in 100% of the scheduled service being charged.

Appointment time is reserved specifically for you, and last-minute openings are often very difficult to refill, which is why these policies are enforced.

Clients with repeated cancellations, reschedules, or no-shows may be required to prepay future appointments in full or may no longer be accepted.

*We  have  the right  to  refuse  service  to  anyone  at  anytime

I understand that genuine emergencies and unexpected illnesses happen.

If you or someone in your household has a contagious illness, please contact me as soon as possible rather than coming to your appointment sick.

Emergency exceptions may be considered on a case-by-case basis.

Reasonable documentation may be requested when a last-minute cancellation or reschedule is being considered as an emergency exception.

The documentation only needs to reasonably verify the circumstances and timing of the emergency.

If documentation is requested and cannot be provided, the regular cancellation policy will apply.

Providing an exception once does not automatically guarantee another exception in the future.

If you currently have lash extensions from another artist, please let me know before your appointment.

Depending on the condition, placement, amount remaining, and products previously used, your existing extensions may need to be removed before I can safely apply a new set.

If removal and a new full set are necessary, the appropriate removal and full-set pricing will apply.

I will always discuss this with you before performing additional services.

Each new PMU client appointment requires a touch-up, usually done between 4-6 weeks after the initial session. This is to correct any imperfections that may arise after healing and to help your permanent makeup last longer. Pricing for the the touch-up is NOT included in the price of the initial session and deposit or pre payment will be due at the time of initial service Appointment. The recommended timeframe for your touch-up will be discussed with you based on the service performed and how your skin heals.

However, if you need to reschedule your touch-up and it is more than 6 weeks after your initial session, that is considered a new service appointment. This is because the longer we put off your touch-up, the more they will fade and the more work I will have to do on your brows to perfect them. Trust me touch ups are very necessary for final results. Don’t put those off or cancel altogether. 

Upon requesting an appointment, you are required to send photos of your bare brows  through text 847-716-8803  or through email akmicroblading18@gmail.com. Please include your first and last name in the subject line. You will not be sent the $100 deposit invoice or link and your appointment will not be booked until after I receive your photos and approve you.

Photos should be taken directly front facing, in natural light, and with a relaxed facial expression. This is so I can best assess your facial structure and see how your brows naturally frame your face. If your photos are low quality or do not meet these requirements I will likely ask you to retake and send new ones. 

If you have previous permanent makeup, microblading, powder brows, tattooing, or other pigment in the brow area, photos must be submitted and approved before treatment.

Please send clear photos of your bare brows in natural lighting.

Photos should include a straight-on view and any additional angles requested.

Poor-quality photos may need to be retaken before I can determine whether you are a candidate.

Submitting a booking request does not guarantee that previous work can safely or successfully be corrected or covered.

If you book without submitting photos and I determine at your appointment that you are not a candidate for the service booked, your deposit or prepayment will be forfeited and is non-refundable. It is the client’s responsibility to disclose previous permanent makeup before booking.

Due to the nature of the services being performed, it is required that you fill out a Medical History Form sent to you upon booking your appointment to make sure you don’t have any health conditions that are contraindications for PMU treatments. 

Please complete all requested forms honestly and thoroughly so I can determine whether the service can be performed safely.

Forms may be sent at the time of booking, after booking, or closer to the appointment depending on the service.

The date a consent or medical form is sent does not determine or change the date the appointment was originally booked or confirmed.

If required forms are not completed within the requested timeframe, your appointment may need to be rescheduled or canceled.

Certain circumstances and seasons may leave you in panic to squeeze in a last minute appointment that is outside of our normal business hours. After hours appointments may be available on a case by case basis for an additional fee. Please contact me directly to request one.

Prices, services, appointment lengths, promotions, and policies are subject to change.

Promotional or discounted pricing applies only according to the terms of the specific promotion.

If an appointment is moved significantly beyond the promotional period, current pricing may apply.

A.K. Microblading Studio reserves the right to refuse or discontinue service when necessary due to safety concerns, contraindications, inappropriate behavior, failure to follow studio policies, unrealistic expectations, or circumstances where proceeding with the service would not be appropriate.

By booking an appointment with A.K. Microblading Studio, you acknowledge that you have reviewed and agree to the policies.These policies are in place because each appointment reserves dedicated one-on-one time that cannot always be replaced when an appointment is canceled, rescheduled, missed, or significantly delayed.It is your responsibility to read and review all information prior to booking**